Frequently Asked Questions
Everything you need to know about shopping at Plumun
What kind of warranty comes with Plumun electronics?
All electronic products purchased from Plumun include a comprehensive 12-month manufacturer warranty covering technical defects and hardware malfunctions.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.
What is your return policy for opened electronics?
We offer a 30-day return policy. If the item is opened, it must be returned with all original packaging, manuals, and accessories to be eligible for a full refund.
Do you offer international shipping?
Yes, Plumun ships to over 50 countries worldwide. Please note that customers are responsible for any local customs duties or import taxes upon arrival.
Are the products on Plumun brand new or refurbished?
We exclusively sell brand new, factory-sealed electronics unless explicitly stated otherwise in a dedicated 'Certified Refurbished' product listing.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.